Editorial Review

This grandfather of all people-skills books was first published in 1937. It was an overnight hit, eventually selling 15 million copies. Read more

Reviews (434)

Outstanding!
Dale Carnegie is one of the authors I have admired for so long. There are numerous reasons why this book is a classic one. He deeply believes that in every person there is good and you can approach it. Of course, there are many negative people who don't like this book because they see everything in black and white. Carnegie on the other side advocates a really delicate, positive and humane approach to everyone around you. It comes very close to "treat the others as you want them to treat you". I am sure that if everyone read and apply the principles in this wonderful book, the world will be a better place. I am sure that you will be pleased as well with his talent to really understand what drives people. Some of the key and basic motivators he discussed are sex and being important. His viewpoint is very close to the one of the bestselling author of scientfically guaranteed male multiple orgasms and ultimate sex. After all genius things are usually simple. Carnegie explores the human nature and common hot buttons together with the reader and gives you tools to manage and push them at your will with the help of numerous examples. I liked that the book is practical, easy and fun to read, and most of all that it delivers great value. I can not say the same for many other books. Definitely get a copy especially if you are a "good" person and prefer to treat people with respect and dignity.

If only...
If everyone in the world read this book just once, it would be such a more enjoyable place to live in...

Classic of Self Help Genre
This book may be the one that Created the genre.And what was true then is just as true today.One of the loveliest parts about this book are the stories and anecdotes from the time when it was written.It was a simpler time back then.And the people faced such different dilemas than we do today.Yet, the more things change, the more things stay the same.The humanity of this books comes through loud and clear. ... Read more

Subjects:  1. Business & Economics    2. Business Communication - General    3. Business/Economics    4. Careers - General    5. Interpersonal Relations    6. Personal Growth - Success    7. Psychology    8. Psychology, Applied    9. Success    10. Self-Help & Practical Interests    11. Self-Help / General   

Reviews (33)

4th edition
This book is well organized, but you better have a solid calc and stats theory background.The newest edition has more chapters. Book is more wordy than concise.

Highly recommended textbook
Great book!It's comprehensive and easy to understand.Highly recommended textbook.

Resourceful: Do You Like Intellectual Pain?
This is the tome used in top MBA programs across the US.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Investment Finance    5. Investments & Securities - General    6. Business & Economics / Investments & Securities    7. Investment & securities   

Reviews (60)

A small, fun-to-read book that will improve your career
If you had to choose one skill that you would consider the most important for an entrepreneur to possess, what would you choose? I'm sure many different opinions exist. But if you ask me, the most important skill for an entrepreneur to possess is the ability to sell him or herself -- to present him/herself in a way that attracts others.
You're a salesman who hasn't read this book? You suck.
Gitomer is not known for sales "theory," and he isn't known for "nuance."But, he's long on motivation, and he tells you exactly what you need to do improve your sales today -- and for the rest of your life.Gitomer kicks your [...]!
Sales Reality NOT sales theory ...
Having recommended this book to thousands of sales people personally as the Chairman of the world's largest Business Coaching company Action Itnernational, I felt compelled to give you my reasons why I think you'll find this book a great read, but more importantly a great reference.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business networks    4. Business/Economics    5. Customer loyalty    6. Customer relations    7. Marketing    8. Sales & Selling - General    9. Sales & Selling - Techniques    10. Selling    11. Business & Economics / Sales & Selling    12. Sales & marketing   

Reviews (2)

Megachurch Movement Gains Stature--Maybe
Chapter 3 on religion (mostly megachurches) is worth the price of the book. The authors call it the third side of their triangle, and perhaps the best "example of how to appeal to anxious Americans in this era of change."A sidebar, "Selling Coffee and God," describes a Vienna, Va., in-church Starbucks.
A Contemporary, Inspirational and Thought-provoking Book that Everyone Should Read

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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Case studies    5. Development - Business Development    6. Leadership    7. Leadership In Business    8. Organizational change    9. Political Process - General    10. Political Process - Leadership    11. U.S. - Contemporary Politics    12. United States    13. Business & Economics / Development & Growth   

Reviews (9)

Help is on the way!
As a reading coach and future administrator, I found this book extremely helpful. The activities that are included for each of the 5 dysfunctions are very useful and vary from touchy-feely to down-to-business. I've already used some of them on a particularly dysfunctional team and the team is starting to evolve. This is a great tool!

How to get the most from a team
Having read Lenconi's first book, a parable titled "The Five Dysfunctions of a Team", I was curious about this follow up title.I believe this book is better than the original title because it provides practical solutions.Lenconi recommends disclosure of a childhood vulnerability that you overcame as a starting point for building trust.Overcoming self interest by keeping common goals visible to the team is also recommended.I highly recommend this book along with Optimal Thinking: How To Be Your Best Self (to teach teams how to consistently maximize situations) and Winning (to teach leaders how to put principles into practice).

A Review by Dirk Davis
Lencioni begins the discussion concerning overcoming the five dysfunctions of a team by asking two questions that should be asked BEFORE any team building effort:
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Development - Business Development    5. Management    6. Management - General    7. Management - Teams    8. Organization Development    9. Teams in the workplace    10. Business & Economics / Management    11. Management & management techniques   

Reviews (44)

"the book" for all executives and managers
It is not a book focus on "managing career transmission" as suggested by the title of the book. Actually it is the guide book on all management related topics on management effeciveness, leadership, negotiation and organizational behavior. Very clearly articulated, easy to read and down to earth. Another excellent example of Harvard's high intellegence assets.

Great Topic - kudos Mr Watkins!
My husband took the book out from the library for me and after reading the first few chapters I decided that this was a book to own. As you will keep going back to re-read the roadmap to help you on your new venture(s).
Most helpful!
Sound, practical advice for anyone climbing the corporate ladder. Great exercises and guidelines for conversations with new bosses as well as new underlings. Great help for those first 90 days and beyond. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Decision Making & Problem Solving    5. Executive ability    6. Leadership    7. Management    8. Strategic planning    9. Structural Adjustment    10. Management & management techniques   

Reviews (18)

Realistic and Practical
This is one of the best "how to" books on management I have read in years. It captures the culture of hospitals (and health care facilities in general) very accurately and the realism lends credibility to the book. He gives authentic scenarios and tells how he and his managers dealt with them. Also, he is realistic in that he includes some tough remedies such as helping someone find opportunities outside the organization when she absolutely poisoned her departmental relationships and refused to change. If you are wanting to change the culture in your organization this book will certainly help you and give you a different perspective. And, although it will be most helpful to health care managers, it will also be applicable to managers in any setting that want to change their culture and become a better, more productive, and more satisfying place to work.

Especially useful for healthcare upper management
Quint's book was recommended by a fellow manager and I have been very pleased with his ideas.Although geared to upper management (some of his ideas work best with an organization-wide implementation) there are several things I plan to implement right away.It is difficult to find management titles so well tailored to the healthcare community; this one fits the bill nicely.

Must read for customer service businesses.
This is one of those books that can enlighten as well as develope those who are in the business of serving customers. It has been written for the healthcare field but many of the principles laid out in this book can be applied to many types of business. ... Read more

Subjects:  1. Administration    2. Business & Economics    3. Business / Economics / Finance    4. Business/Economics    5. Customer Service    6. Employment    7. Health services administration    8. Leadership    9. Management - General    10. Management Science    11. Medical care    12. Quality control   

Editorial Review

Once again using an astutely written fictional tale to unambiguously but painlessly deliver some hard truths about critical business procedures, Patrick Lencioni targets group behavior in the final entry of his trilogy of corporate fables. And like those preceding it, Read more

Reviews (124)

Amazing Insight!
This book was required reading at our office and at the time I wondered why, after all we had a great team! After taking the assessment test I realized we had lots of room to improve! The story was a quick and easy read but very effective. We implemented many of the ideas in the book and work much more effectively today than we did a year ago. Thanks for a great book!

Excellent
This book is loaded with information, well-written, entertaining, and quick reading.
The Five Dysfunctions of a Team: A Leadership Fable
Excellent, engaging, easy to read and understand. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Decision Making & Problem Solving    5. Leadership    6. Management - Teams    7. Teams in the workplace    8. Business & Economics / Leadership    9. Management & management techniques   

Reviews (24)

Best Reference Book!
I've used the "Gregg" (as we refer to it in the office) for the past 7 years, and it's the only reference manual for grammar and punctuation that I need.I can find everything in this book!I love it!

Gregg Reference Manual is a Must Have!
My staff already had a Gregg Reference Manual, but they use it heavily and we obviously needed another copy so that one would always be available. Keeping in mind the manual's value to staff, I ordered two more, rather than one. It's our GO-TO reference. The final word!

Fantastic reference guide
This is my first book of English grammer and writing since I used Wren and Martin in school.I would recommend it to everyone who is even remotely interested in improving their writing skills.It covers many different aspect of writing and punctuation and the cross referencing is solid.I think this book will occupy prime spot in my library for many years to come. ... Read more

Subjects:  1. Business & Economics    2. Business Communication - General    3. Business English    4. Business/Economics    5. English language    6. Grammar    7. Handbooks, manuals, etc    8. Reference    9. Transcription    10. Writing Skills    11. Business & Economics / Business Communication    12. Business communication & presentation    13. Computer Software Packages   

Reviews (3)

Graduate Students Guide
This book is an essential guide for every graduate student. It makes mathematical and technical concepts of management science understandable and useful.

Good college textbook
This book provides thorough explanations, good tables, graphs, examples and self-test questions with most of the answers in the back of the book.

katz
Trust Me. This is the only book that you'll need to get started started in this area. The authors have done an excellent job in producing such a work, that takes care to explain all the details of management science.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Decision Making & Problem Solving    5. Management - General    6. Management science    7. Skills    8. Business & Economics / Skills    9. Management decision making   

Reviews (6)

Amazing, most practical book at college education
I am using this book for my business class. This book will teach you in-depth principles and skills on how you can manage business operations with a lot of mathmatical skills.
Review
The book came on time in good condition.The price was rather high but the convience of having it delevered to my door the next day was worth the extra cost.

Operations Management
We did not receive the book as quickly as we had hoped.I did have to return the book and had no problems with at at all.And a refund was issued promptly. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Production & Operations Management    5. Business & Economics / Production & Operations Management    6. Production & quality control management   

Reviews (6)

Good for everyone
I consider that this book was very helpful in the real life. It shows examples for all the theory that involves in each chapter. I am sure that professionals in organizations will learn very much from this reading.

Good Amazoner!
Didn't respond to email but did send the book and I'm very happy with the book!I would definitely recommend! Thank you!

weLEAD Book Review ...
Yukl uses his expertise and credibility to write an outstanding book focusing on managerial leadership rather than social or parliamentary leadership. He attempts to include information on both the theory and practice of leadership in modern organizations. This valuable text also includes many recommendations and guidelines for improving the effectiveness of managers and leaders. The book includes a number of cases in an attempt to help the reader understand real world organizational problems and applications. This is a book that is primarily written and mostly reads like a college text book and is indeed used by a number of universities in their managerial or leadership programs. However, it is easy to read and does an excellent job of including the most informative and relative literature, studies and theories available today. Highly recommended for anyone interested in the study of organizational leadership, leading teams, leading change or studying follower-based approaches toward leadership. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Decision making    5. Leadership    6. Leadership In Business    7. Organization    8. Business & Economics / Leadership    9. Management & management techniques   

Reviews (61)

The Antithesis of Winner-Take-All
If you became hopelessly depressed after reading "The Winner-Take-All Society" by Frank and Cook, then "The Long Tail" will provide you with some solace. Nothing ever reaches its logical conclusion, and economic rewards will not aggregate to the top ad infinitum. The ability to make an infinite number of copies of the "best" song or movie or book contrasts with the infinite shelf space available on the internet. "The Long Tail" demonstrates why that shelf space will be a highly democratizing force. People are always looking for something new, and the traditional, monopolistic channels (or gatekeepers) are under siege, even now.

Pop-science goes marketing
The big thing these days seems to be science writers like Malcolm Gladwell coming up with best-sellers that, charitably put, are very light on facts and very long on sometimes outlandish assertion. Chris Anderson, editor in chief of Wired magazine, joins the parade with his silly - yes, silly - claim that businesses like music and movies are no longer driven by hits, but by the "long tail." That it is the thousands of titles that people buy or rent infrequently. Somehow, according to Anderson, the idea of web merchants making a zillion titles available and some of those titles being sold or rented once or twice will be the "transformation . . . coming to just about every industry imaginable." Uh, no it ain't. Nowhere in the book does Anderson factor in the reality that someone pays for the production of all those videos and music tracks that rent or sell infrequently. Nor does he account for the reality that not every web merchant can acheive the volume of an Amazon or eBay. In other words, Anderson has discovered the obvious: if you make 30,000 movies available for rental, let's say, through a Netflix, many of the cult titles and dogs will be rented. Anderson pounds on this "long tail" effec while glossing over the fact that the neighborhood video rental store won't carry 30,000 titles. The profits from the occasionl rental of the 30,000th item on the list won't match the cost of acquiring and keeping it in stock in a store, while it makes little difference to a Netflix.
Insights that influence Google's strategic thinking.
98 Rule: Netflix reckoned that 95 percent of its 25,000 DVDs rented at least once a quarter. Amazon using an independent academic research on its book sales suggested that 98 percent of its top 100,000 books sold at least once a quarter.Digital space cost per DVD is very cheap and represent almost no physical inventory space excepting magnetic medium storage.In the sale of one or two DVDs, the traditional retail runs out of steam because it can turn inventory fast enough to pay for physical space, but the economics of online retail keep going.Eventually, Amazon will localize and print digital media using high-speed printers producing a book in seconds from an electronic catalog, the birth of a book replication. DVDs will be replaced by wireless iPods, who are paying subscribers to iTunes, will increase the speed of distribution and volume of sales of the media they prefer. The 80/20 rules are changing.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Consumer Behavior - General    5. Economic Conditions    6. Economics (General)    7. Economics - General    8. Internet marketing    9. Market segmentation    10. Marketing    11. Marketing - Research    12. Sales & Selling - General    13. Technological innovations    14. Business & Economics / Economic History   

Reviews (60)

Behind-the-scenes of Big Business
A good behind the scenes type of book. Interesting to learn why Toyota is one of the big three automakers.

Good Summary of Toyota Culture
This book brings it all together under 14 principles. It is a good book for those who would like to learn about Toyota's success.

THE TOYOTA WAY CD REVIEW
On disk # 2 some of the tracks "skip" when played and are inaubible.Have not yet played all of the disks, but was disappointed to find this lack of quality - especially when the book topic stresses the importance of quality. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Case studies    5. Corporate & Business History - Strategies    6. Corporate culture    7. Management - General    8. Production management    9. Quality Control    10. Business & Economics / Management    11. Management & management techniques   

Reviews (2)

Excellent Overview of marketing for undergrads
This book is an excellent resource for undergraduate marketing classes.The teacher materials (videos and cases) are solid and interesting.I have used this textbook for several years with great success.
Excellent topics with real-life samples
I love to read this book. The book contains interesting topics for basic marketing. However, it's a bit pricey on the shelf. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Marketing    5. Marketing - General    6. Business & Economics / Marketing / General    7. Sales & marketing   

Reviews (125)

Pretty Good
Yeah I was forced to read this by my boss...but it was quick and worthwhile.I am an experienced manager but I still picked up some valuable tips. This is worth while reading- short, to the point, and informative

Universally applicable!
This is one of my favorite books. It is geniusly simple, respectful and powerful. I was surprised to find out that I can easily apply the 3 principles in almost every relationship. So many people around deserve to be praised and taught a lesson and it is very important HOW you will do it because the final result can be very positive or just the opposite. It is a very valuable book which is very well written and is a fast read. I also highly recommend the other books from the One Minute Manager series because every book has a lot to offer and they will be especially helpful if you are in a business environment.

Timeless

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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Management    6. Management - General    7. Motivational    8. Business & Economics / Management    9. Management & management techniques   

Editorial Review

We're constantly negotiating in our lives, whether it's convincing the kids to do their homework or settling million-dollar lawsuits. For those who need help winning these battles, Roger Fisher has developed a simple and straightforward five-step system for how to behave in negotiations. Narrated soothingly by NPR announcer Bob Edwards, Fisher adds the meaty portions of the material with a sense of playfulness. The blend of voices makes this tape easy to listen to, especially the real-life negotiating scenarios, in which negotiating examples are given. This is a must-have tape for every businessperson's car. (Running time: one hour, one cassette) Read more

Reviews (107)

Managing Conflict using Getting to Yes, what a book!
Few books stand up from the crowd when we talk about conflict and negotiation. This book does and it serves companies a great deal to make it a required reading for professionals. When I recommend this book to trainees in all my training seminars people think I am getting paidcommission from the publisher :) hmmmmmmay be I should. Combine this book with 48 laws of power and turn your engine of influence on. Add NLP on top of it and guarantee winning every reasonable deal.Conflict, Power and Influence is it !

The content of this book is sound; however
First, a testimonial.When I was three-quarters of the way through, I had a whammy of a week.On Monday I negotiated in a job interview, Tuesday I negotiated with my landlady, and Wednesday I negotiated with my manager over new job routines (the cause of my activities on Monday). I found the methods, strategies, approaches and techniques in the book IMMEDIATELY helpful in these situations.
better than expected
this book was boring at first but the real meat is close to the end.I think this book not only be used on business but also with friends.I've tried using it to talk w/ people and it works.A good read and good asset! ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Motivational    5. Negotiating    6. Negotiation    7. Business & Economics / Negotiating    8. Economics, Finance, Business and Industry   

Reviews (6)

Mgmt. Review
The book was simplistic in the concepts and examples, little boring, but good book for high school business major wanna-bees

Great Book for Beginning Managers!
I am in a MBA program with little management background.I find this book to be excellent.It has tons of graphs with color and lots of case studies.It comes with an access code for you to get onto the website to take tests.If you are new to business I recommend this book.

Nice package, no Substance
This book looks really attractive.The layout is interesting, and makes it easy to find things.That is about the extent of the positives of this book, however.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Management    6. Management - General    7. Management Science    8. Business & Economics / Systems & Planning   

Editorial Review

The lure of this book's promise starts with the assumption in its title. Possibility--that big, all-encompassing, wide-open-door concept--is an art? Well, who doesn't want to be a skilled artist, whether in the director's chair, the boardroom, on the factory floor, or even just in dealing with life's everyday situations? Becoming an artist, however, requires discipline, and what the authors of Read more

Reviews (65)

Open YOURSELF up to a world of possibility!
This book was recommended to me several times, and I'm glad I finally found the time to read it.
Great title - not as good on the content
I finished a book last night - The Art of Possibility. Great title but not as inspiring as I had hoped. It did have one quote that I liked. A great maestro, Herbert von Karajan jumped into a taxi and shouted to the driver "Hurry, hurry". "Very good sir " where to?" said the driver. "It does not matter" said von Karajan. "I am needed everywhere".