Editorial Review

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Reviews (137)

Power-packed toilet reading
QBQ is a quick read but is loaded with powerful thoughts to challenge you to grow in your work, home and social life.Essentially QBQ is about personal accountability.The author, John Miller, has built an entire personal development system around the idea that we should focus on what we can do to improve performance at work or relationships with our kids, not on what others should be doing to improve or accomplish any given objective.The concept is incredibly simple and is presented that way in QBQ.Nevertheless, it is very foreign to many of us in post-modern America.
Simple, practical - and deep. This is Miller's QBQ!
Each employee at our manufacturing consulting firm receives a copy of QBQ! to read.We have a short dialogue and its contents are referenced daily. Every time I listen to Miller's "book on tape" CD or re-read QBQ!, something new hits home.I have shared these books as gifts with employees and friends and with my family as well. From my wife to each of the four children ages 22 to 14. It makes a difference at all levels and now Flipping the Switch, Miller's new book, is also wonderful and being read by all!
QBQ! works
I love this book and have read it many times.I keep it on my desk for reference and take it with me on my train commute every month or so to refresh my memory.I'm looking forward to having our managers and supervisors read it and see if it will impact them like it did me.I work in government and all our agencies throughout the State are in the process of a slow and painful transition through major change.Low morale, confusion, complaining, poor communication and fingerpointing run rampant. I know that QBQ! will help our office deal with the transition and our challenges in a more positive way. As author John Miller says, "It's all about personal accountability, it's as simple as that!" ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Life - General    4. Business/Economics    5. Choice (Psychology)    6. Decision making    7. General    8. Personal Growth - Success    9. Problem solving    10. Responsibility    11. Business & Economics / Development & Growth   

Reviews (2)

Another Winner by Brian Tracy!
Brian Tracy continues to amaze me! In this new book, Brian Tracy encompasses 2000 years of wisdom and makes it available in only 110 pages! Simple, brief and to the point. Power packed.
Commonsense advice. Mighty thin volume.
Brian Tracy has produced another great headline (Eat that Frog!) on which to hang 21 simple, straightforward pieces of advice, but as with his other books this motivational speaker has produced a very thin volume - just 117 pages. Brevity can be a good thing, sure, but at some point you wonder: "where's the beef?" I found myself nodding in agreement at the advice - there's nothing wrong with any of it - but next day I found it hard to remember much of what it said: a case of easy in/easy out. Tracy may be an excellent speaker, but as a writer he doesn't engage the brain sufficiently. There was nothing really new, provocative or profound here. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Life - Inspirational    4. Business/Economics    5. Entrepreneurship    6. Success in business    7. Secretarial & office skills   

Reviews (41)

One of the best books on crafting mouthwatering copy ever written!
Joe Sugarman is a copywriting and marketing genius.
Ditto
After reading all the 5 star reviews I have nothing to add. I agree this is an excellent book.

A Consumate Master of the Written Word
Notice the last two words in the title -- 'Written Word.' Writing something that is intended to be read is different than writing for television, radio, or anything else that is to be spoken. There are different techniques for the two approaches, and Mr. Sugarman is a consumate master of the written word.
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Subjects:  1. Advertising    2. Advertising copy    3. Business & Economics    4. Business/Economics    5. Direct Marketing    6. Mail Order    7. Marketing - General   

Reviews (4)

Horrible Book
The only great thing about this book is its small size and thats about it. The text doesn't do a very good job of explaining the ideas and concepts. Say you are given certain parts of an equation it doesn't really show you how to use to components to solve for the right number. Instead it gives you a wonderful GENERAL overview of an idea that is minimal in explanation. I'm almost at the point of flipping out because the lack of explanations and I'm only on Chapter 2.

Minimally helpful text
Don't be excited about this book's small size and light weight, the text needs more examples to support you while doing homework.Breif chapter explantions caused me to nearly fail my class.Was NOT a gret book, in fact many students complained to the Dean regarding this book.Good luck.

excellent condition
The book was exactly what I was looking for and in excellent condition just like the seller said. The book arrived in the expected time frame as well. I would buy from this seller agin. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Corporate Finance    5. Corporations    6. Finance    7. Budgeting & financial management    8. Business & Economics / Finance   

Editorial Review

In their previous book, Read more

Reviews (21)

Overview, technique and implementation
An outstandingly well written book that decribes the balanced scorecard and provides excellent examples. An effective, practical guide for C-level executives and mid-level managers for implementing strategic scorcarding. I recommned this book for the breadth and depth of the explanation of the subject matter and concise implmentation examples.

If you can measure it, you can manage it
The Balanced Scorecard was initially designed as a financial and non-financial corporate performance measurement tool.Organizations focused on strategy have taken the Balanced Scorecard and transformed it into a strategic tool for measurement.These 5 key principles transform the Balanced Scorecard:
Highly Recommended!
The fact that executives keep trying new strategic initiatives despite their abysmal rate of failure is, like second marriages, a triumph of hope over experience. Or, it may indicate just how much pressure top managers face to improve their profits. By one estimate, nine out of ten companies fail to execute their strategic visions. Yet, CEOs - who witness a world in constant flux - continue to introduce change initiatives. Are they trapped in the operational definition of insanity: doing the same thing over and over and expecting a different result? Or, are they just ready for this book? Authors Robert S. Kaplan and David P. Norton offer wise counsel to help executives break the cycle of strategic flops. They advise executives to transform their companies into "Strategy-Focused Organizations" using the "Balanced Scorecard" and "strategic mapping" tools. With these initiatives, CEOs can ensure that every employee pays attention to strategy implementation. Kaplan and Norton, the all-star co-author team who wrote "The Balanced Scorecard" and "Strategy Maps", have done it again, in this well-organized but somewhat dry volume. We strongly recommend this book to any manager who is responsible for designing or implementing a strategic change initiative. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Corporate Planning    5. Entrepreneurship    6. Executive Management    7. Forecasting    8. Leadership    9. Management - General    10. Strategic Planning    11. Business strategy    12. Organizational theory & behaviour    13. Performance Measurement   

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Management    6. Management - General    7. Management Science    8. Organizational effectiveness    9. Personnel management    10. Problems, exercises, etc    11. Business & Economics / Systems & Planning    12. Management & management techniques   

Editorial Review

Ever since his first book was published some six decades ago, Peter Drucker has been essential to everyone serious about the "management of an enterprise (and) the self-management of the individual, whether executive or professional, within an enterprise and altogether in our society of managed organizations." This distinguished 30-year Claremont University professor has continuously identified critical principles in management, economics, politics, and the world in general. And he has redirected our thinking about them through more than two dozen books, including an autobiography and a couple of works of fiction. Now, with Read more

Reviews (40)

Not quite timeless
Good book, contains a lot of useful advice, which is "timeless".
EXCELLENT SOURCE FOR ENTREPRENUERS
This book is by far one of those that should be on the 'must read' list for any future entrepreneurs. The compiliation of the management concepts summarizes the major points of his more popular books in one single volume.
A good condensed Drucker reader
Peter Drucker has written a whole lot of books and a whole many articles onbusiness management. For the past 60+ years, his writings have helped managers understand how to operate and run a business "effectively" for the short and long term. But, it would be impossible for most practicing managers to read all of these books and articles to understand Peter Drucker's advice. This book tries to condense his essential advice into digestible bits that can be quickly read when and where you have time.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Leadership    6. Management    7. Management - General    8. Management Science    9. Business & Economics / Management    10. Management & management techniques   

Reviews (5)

An excellent text book...
For those who are interested in getting knowledge in finance, this is an excellent source. Besides a friendly theory explanation, all chapters bring a list of exercises to set the most important points covered in each one. I do recommend it.

Very concise and an extremely good
I really like this good. It is very concise but it covers everything on corporate finance. I've been using it for over a month in my corporate finance class and it had surpasses my expectations.

Great book
Great book for corporate finance! It's very clear and simple. This book is an excellent choice for students who are new to corporate finance. I highly recommend it. All the books of these authors are great. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Corporate Finance    5. Corporations    6. Finance    7. Budgeting & financial management    8. Business & Economics / Corporate Finance   

Reviews (1)

Great workbook for MBA leadership class
We're using Kouzes & Posner's "The Leadership Challenge" book (among others) in our MBA Leadership and Management Processes class.This workbook, although not required, should be.There are lots of checklists, worksheets, questionaires, etc. that lead you through applying the concepts presented in the book. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Executive ability    6. Leadership    7. Leadership In Business    8. Management    9. Workbooks    10. Business & Economics / Leadership    11. Management & management techniques   

Reviews (47)

Both Honest, and Dishonest, Just Like the Magic Kingdom
I can't give this book a one because it does summarize Disney's business morals well, BUT, it leaves out what is obvious, it's lack of respect for God. Disney, as this book shows, relies on pleasing the customer, not God. It's also helpful in that it does give business advice, although not totally.
Seven Keys to Success
This is a fun book, easy to read, great ideas to make your business more successful and customer friendly.I would recommend it highly and it is a great tool for a staff training or retreat.

Customer Service 101:A Must Read for Your Staff
This is an excellent tool for managers.While a good manager knows the seven secrets, the presentation in this book reinforces what you know.The secrets are presented in a different format that makes you think of other ways to motivate your staff.What makes this book really stand out is it is an easy, interesting book to read.Most books of this type are presented in a boring, academic format...while this is presented through various characters...those we have in our workplaces.I would recommend this book for all managers...especially those first time managers. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Corporate & Business History - General    5. Entrepreneurship    6. Management    7. Management - General    8. Recreation Industries (Economic Aspects)    9. Walt Disney Company    10. International business    11. Social history    12. USA   

Reviews (5)

Exceptional Talent Management Resource
This handbook offers valuable and process rich descriptions of how to create a talent management system and how to develop competencies to work within that system for consultants and executives alike. The handbook also provides practical suggestions on creating performance management systems along with several other support tools common to talent management systems including compensation, 360 feedback, training and coaching.

Good reference material
A few of the articles are stellar, but many are so-so. Nevertheless, it is very comprehensive covering topics from A to Z, so it is a good reference tool.Definitely for the HR professional, not the line manager.

AN EXCELLENT COLLECTION OF INSIGHTFUL CONTRIBUTIONS.
The concept of talent management is a systematic, proactive approach to the integration of business and organizational planning, assessment, succession planning, performance improvement, competency enhancement, and career growth. Contributors explain: how a talent management plan and process are developed; the four steps to creating a system; how competencies create economic value; finding high-potential talent throughout the organization; and much more. Breaks important, new ground. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Human Resources & Personnel Management    6. Management    7. Management - General    8. Personnel And Human Resources Management    9. Business & Economics / Human Resources & Personnel Management    10. Management & management techniques    11. Personnel & human resources management   

Reviews (10)

Well worth the money.
I own the 4th edition. I had to make a comment after amazon recommended the 5th.
Basic Supply Chain
This book has an easy written language and is very good for beginners in the Supply Chain Management Area.

Best book to understand manufacturing process
This is one of the best books I have come across which explains the basics of Manufacturing. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Industrial Management    6. Management - General    7. Manufacturing    8. Materials Management    9. Operations Management    10. Business & Economics / Production & Operations Management   

Reviews (5)

Motivate Young Employees
I was often puzzled by employees in their early 20s.They brought different values, expectations and skills to the workplace.My job was to teach them the service ethic, to keep them long enough to get the benefit of my training efforts and keep them motivated to put in a good day's work.
A 'must' for any member of the 'next generation employer'
Eric Chester's Getting Them To Give A Damn: How To Get Your Front Line To Care About Your Bottom Line provides an excellent key to turning uncaring employees into performers and innovators. The latest generation shares a new set of values and won't blindly conform to company policy - but they can be motivated, and 'Generation Y expect' author Eric Chester shows how. From recruiting the best new employees to using different types of training to make them loyal, this is a 'must' for any member of the 'next generation employer'.
A 'must' for any member of the 'next generation employer'
Eric Chester's Getting Them To Give A Damn: How To Get Your Front Line To Care About Your Bottom Line provides an excellent key to turning uncaring employees into performers and innovators. The latest generation shares a new set of values and won't blindly conform to company policy - but they can be motivated, and 'Generation Y expect' author Eric Chester shows how. From recruiting the best new employees to using different types of training to make them loyal, this is a 'must' for any member of the 'next generation employer'.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Corporate & Business History - Strategies    5. Employment    6. Management - General    7. Personnel And Human Resources Management    8. Personnel management    9. Sales Training    10. Small Business - General    11. Teenagers    12. Training    13. United States    14. Workplace Culture    15. Young adults    16. Business & Economics / Finance    17. Small businesses & self-employed   

Reviews (19)

Just what I needed
This book is a quick read and addressed the outages in my understanding of how to value companies and structure rounds of funding.

Check Out Author's DVD as Well - Negotiating Term Sheets
This was a really great resource - but even better is author's new product called Negotiating Term Sheets and Valuations in Venture Capital Deals (ISBN 1597010987).It is a 100 minute DVD that has a lot of different material in it that is critical for term sheets and valuations.It also covers specific negotiation strategies and roles and motivations for each key deal participant - which is not covered in the book.

A Must for Term Sheet Analysis and Composition
A great book for understanding term sheets and a much needed book for entrepreneurs, who really do not have many good books to choose from.
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Subjects:  1. Accounting - Financial    2. Business & Economics    3. Business / Economics / Finance    4. Business/Economics    5. Small Business - Capital Generation    6. Venture capital    7. Finance    8. Investment Finance    9. Investments & Securities   

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Enterprise    4. Business enterprises    5. Business/Economics    6. Industrial Economics (General)    7. Industrial management    8. Industries - General    9. Management - General    10. New Business Enterprises    11. United States    12. Business & Economics / General    13. Business & Management   

Reviews (7)

great original book on coaching - still work a read!
This book was outstanding when it first came out - and it has truly stood the test of time. Sir John provides a welcome breath of reach air from the often all too frequent US-based and over-hyped coaching genre. Along with Thomas Lenard, Sir John Whitmore is one of the real pioneers of life coaching and workplace coaching. A great book.

The "Grandfather" of Coaching Books - and Still One of the Best!
This book, now in its third edition, is the grandfather of coaching books and approaches. Much of what has come to be known as professional business coaching came from Timothy Gallway and Whitmore's sports training techniques. As such, the book provides a simple foundation for coaching based on the context of awareness and responsibility through asking questions and listening. He presents the G R O W model of coaching - Goal, Reality, Option, Will - as a format for coaching sessions.
Difficult leap from tennis to business
I used this book for a class on coaching and developing employees.There were eleven people in the class that read the book and each was very disappointed. The overall conclusion was that the author should stick to sports, as the attempt to link the priciples to business was too far of a stretch. We will not be using this book again. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Employee motivation    4. Employees    5. Entrepreneurship    6. Human Resources & Personnel Management    7. Organizational learning    8. Personal Finance    9. Personal Finance - General    10. Teams in the workplace    11. Training of    12. Business & Economics / Personal Finance / General    13. Personnel & human resources management   

Reviews (8)

From a student's perspective...
Last year, I took an intro to PR class to see if I'd like it. I loved the class, but our text, Effective Public Relations, was another story.As a college student, I read a lot of textbooks.This one certainly is as they claim: a PR bible, full of essential PR knowledge.But dang if it wasn't the most stimulating, interesting read since late night phonebook reading.Even compared to other textbooks, it was a chore to read.

Thorough Public Relations Intro
I must concede to being a fan of Cutlip's and Broom's work.I was deeply interested to see what they would update and change in this seminal work from their previous edition, most notably anything in the area of extremely cost effective public relations, especially as clients are demanding more and better public relations counsel for less money.While the 8th edition does not disappoint, nor does it rise above all expectations.For one who is a neophyte in the area, then I strongly suggest this work, as it provides one of the most comprehensive overviews of our industry that I have ever seen.For myself, I felt the book needed more coverage in the cost effective area.I found that coverage in Michael Levine's Guerrilla PR: Wired, which addresses the burgeoning need of attaining strong coverage without blowing the budget.Overall then, while I recommend this book, I cannot do so without some reservations.Nonetheless, I look forward to reading the 9th Edition.

Eat, Drink and Sleep P.R.
Read this hand in hand with Michael Levine's "Guerrilla P.R." and "Guerrilla P.R. Wired", and you will even start to dream like a P.R professional! ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Marketing - General    6. Public Relations    7. Business & Economics / Public Relations   

Reviews (70)

Read it in One Night
There aren't many eBay books that are entertaining but this one was. Lots of good stories to keep you interested, and when all is said and done there's a lot of good information here on creating auctions and really thinking like a seller. Somewhat self-promotional, buy hey the guy's a success story.

Enthusiasm is contagious, but Ginsberg has much to gain
This book is fun and well written, but it started to sound a lot like Network Marketing books I'd read in the past, and when I first sniffed the aroma of Ginsberg's intent to sell me ebay tools, I was a bit dismayed...okay, he's got more than one agenda. I agree that there is A LOT of repeition, but maybe that's a good thing.. .it sinks in. However, Ginsburg's writing gives the feeling sales are really hot on Ebay...and that if you put stuff upyou're very likely to sell it. Maybe, maybe not. Halfway through the book I went online to check the seller listings... as he suggests....and I was pretty mollified to see just how much goes UNSOLD on EBAY every day.Putting those stats side by side would be a bit sobering, I think. I love to buy on ebay, I've tried to sell a few things without much luck (except new books.)YOu have to spend more to sell more and I've been stingy.. so with his help, I plan to experiment a bit...but I have no doubts this is not as easy as his enthusiasm makes it sound. But when you're making millions, I guess it's easy to get enthusiastic, especially if that sells more books and more software.Now I'm looking for a book that says... yes, you can, BUT!:-)

Lots of information for the beginner.
There is a lot of information to get you excited about starting to buy/sell on Ebay.A tiny bit too many "stories", but excellent source of the basics.Just be sure to flag pages as you go to reference and your start up will be much easier.Just attended Ebay 101 class ($95) and much of the stuff I had already learned from this book.Definitely worth the price of the book. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. E-Commerce - Internet Marketing    5. Industries - Retailing    6. Internet - General    7. Internet auctions    8. Management    9. New Business Enterprises    10. Sales & Selling - Techniques    11. Small Business Management    12. Small business    13. eBay (Firm)    14. Business & Economics / E-Commerce / General    15. Business & Management    16. World Wide Web (WWW)   

Reviews (3)

Get correct edition
Amazon's listing for this book is very confusing....as seems to often be the case with Amazon. The 5th edition was released in 2003 (ISBN # 0072553928) and the 4th edition was released in 2001 (ISBN # 0072497017). Vastly different books and more care by Amazon should be given when listing books. It can be done.....Barnes and Noble does it at their website.
Basic introduction with a few bright spots
This book serves as a basic introduction to retail, though it often feels like "baby talk".It basically describes, without much analysis, the types of policies retailers adopt in several areas including merchandising, inventory management, ordering, HR, finance, store layout, etc.Good as a reference to what others are doing, but not at the cutting edge of retail.

A realistic review of Retailing....
RMgmt is a great book with valuable case studies from people with REAL experience.Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Industries - Retailing    6. Retail Management    7. Sales & Selling - Management    8. Business & Economics / Marketing / General    9. Sales & marketing   

Reviews (13)

This Book is Alright
Being an avid reader of Event Planning literature, I must say that this book is alright.

Packed with Knowledge!
Details, details, details. That's really what successful event planning is all about, and that's the key to this very successful event-planning manual. Author Judy Allen notes, lists, copes with and gives an example of virtually every detail in planning anything from a sedate corporate event in a major city to a huge celebration on a remote island. She provides examples galore plus tips, questions and answers, sample cost sheets and schedules. How much floor space does a person need to be comfortable in a tent? Answer: 20 square feet. How many bathrooms should be available for a party? Answer: One per 75 guests. And don't forget to ask about the stemware, adequate parking and even the photographer's back-up camera battery. This author seems to have thought every contingency, as the book's ambitious title promises. Her one glaring omission is that she does not include the party planner's fee - our guess is that she'd be worth it. We highly recommend this well-organized, very practical book to all event planners. Don't send out press releases for your party without consulting Judy Allen.

Great book
This is a great book for anyone interested in working in the event planning field. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - Meetings & Presentations    4. Business Etiquette    5. Business/Economics    6. Congresses and conventions    7. Customs & Traditions    8. Meetings    9. Planning    10. Special Business Operations    11. Special events    12. Budgeting & financial management    13. Business & Economics / General    14. Public relations    15. Service industries    16. Business Communication - Meeting Mechanics    17. Hospitality, Travel & Tourism    18. Entertaining - Party Planning